Marketplaces for live expertise.
Type a question and get a list of real experts ready to talk — paid by the minute over voice, chat, or SMS.
PLATPHORM · 2014–2024 · MARKETPLACE SOFTWARE · PLATPHORM.COM ↗A marketplace for answers.
Platphorm gives businesses a system for building marketplaces where buyers pay sellers for information — delivered live over voice, mail, chat, SMS, or recorded message.
Type “puppy training” and instead of a list of pages you get a list of real people ready to talk: browse profiles, read ratings and reviews, then press Call Now and the system connects you — billed per minute at the price the provider sets.
Punch partnered with Platphorm to design and build the software behind that marketplace — provider profiles, ratings, real-time call routing, and billing — architected for scale and shipped to production with their team.
The hard part isn’t search; it’s trust and connection in real time — the part we cared most about getting right for Platphorm.
Case study PDF ↓
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